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Shipping

Free Ground Shipping

Free ground shipping is available for orders within the 48 contiguous US states. Just select "Free Ground Shipping" during checkout.

US Shipping

Shipping options for residents of Alaska and Hawaii are calculated in the shopping cart. We use actual costs without adding a handling fee.

Military

Free shipping is also available to customers with an APO/FPO address (military mail). We make every attempt to package these orders to ship via Priority Mail, but some larger sizes must ship by Standard Post. Lead times for Standard Post can be extremely long to overseas locations.

International

We can also ship to Puerto Rico, Canada, and Mexico. Shipping costs are calculated in the shopping cart.

Please note: You will generally receive a bill for brokerage fees and your local sales tax before the package will clear customs and be delivered. We do not pay these fees for you.

The brokerage portion of the fee can vary depending on the shipping method you choose. UPS Standard typically has the highest brokerage fees. USPS options may have lower brokerage fees. UPS Worldwide options generally include free brokerage, but you will still receive a bill for taxes.

Shipping to other locations around the world is possible, but the cost may be relatively high. We're happy to investigate, so let us know what you're considering ordering and the destination address. We'll email you a quote.

Sales Tax

We collect sales tax for orders shipping to Wisconsin residents.

Lead Times

We cut each and every order as we receive them. This allows us to maintain smaller inventories and offer better pricing. Most orders that include tool foam blanks or organizers with CNC-cut pockets ship within 1 to 4 business days.

Returns

Please let us know if you're having any problems with your order.

We accept returns on most of our products, but can't accept returns of custom sizes. We reserve the right to charge a 15% restocking fee on large orders that are returned.

Simply pay the return shipping and we'll issue a refund when we receive the product. Please include your name and email address with returned items so we can process the refund correctly.

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